DATA DELETION POLICY
At Sara777, user privacy and data security are among our highest priorities. This Data Deletion Policy describes the process for requesting the permanent removal of your account and related information from the Sara777 platform, including the website and Android application. When users submit a deletion request, they understand that some information may need to be retained for a limited period due to legal, security, compliance, or regulatory requirements as mentioned in this policy.
1. Requesting Account and Data Removal
Users can submit a request to delete their Sara777 account and associated data through the following options:
- Using the Account Deletion option available inside the Sara777 app (where applicable)
- Sending a verified deletion request through the Support or Help section of the Sara777 platform
Each deletion request is reviewed and verified to confirm the user's identity and maintain account security.
2. Information Removed After Deletion Approval
Once a deletion request has been verified successfully, Sara777 will permanently delete the following information from its active databases:
- User details including name and registered contact information
- Account profile data and associated settings
- Account access history and usage activity records
- Any documents or files uploaded by the user, if applicable
- Payment and transaction information, except where storage is required by law
The deletion process follows secure procedures designed to protect user information and maintain data safety.
3. Information That May Remain Stored
In some cases, Sara777 may retain limited information when necessary for valid business, legal, or security purposes, including:
- Financial records required for taxation, compliance, auditing, or legal obligations
- Information necessary to detect and prevent fraud, abuse, or unauthorized activities
- Records required to fulfill applicable government rules and regulations
Any retained information is protected securely and will not be used for advertising, marketing, or promotional purposes.
4. User Verification Before Deletion
To protect accounts from unauthorized deletion requests, Sara777 may require users to complete identity verification before processing account removal. Verification may include:
- Confirmation of the registered mobile number
- Verification of account ownership details
This verification process helps ensure account protection and prevents unauthorized access to user data.
5. Account Deletion Processing Period
After successful verification, account deletion requests are usually completed within 30 days. If additional time is needed due to technical requirements, security checks, or legal obligations, users will be notified through the official Sara777 support channels.
6. Results of Account Deletion
After the deletion process has been completed:
- The user's Sara777 account access will be permanently removed
- Associated personal information and account records will be deleted
- Deleted account data cannot be restored or recovered
Users should confirm that they no longer need their account information before requesting permanent deletion.
7. Contact and Customer Support
For questions regarding account deletion or assistance with this Data Deletion Policy, users can reach the Sara777 support team through the official Help or Support section available on the platform. Sara777 is committed to maintaining transparency, protecting user information, and following responsible data management practices.